BRAND STRATEGY & CX

USER BIO FEEDBACK DRIVEN TELE-MED TECH: empowering chronic pain sufferers with original thinking

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PAIN GPS

Find your Pain Origin

TAKE CONTROL OF YOUR DESTINY

big idea DIY pain diagnostics and treatment that lets you take back control of your life. [the Home Depot of chronic pain]

insights 1] 50m Americans suffer from chronic pain, 2] 92% of chronic pain is a stuck neuro-transmitter, 3] telemedicine is the future of healthcare.

problem statement how might we…create a user experience, delivered via flat-screen kiosk, that promotes meaningful results for users plus drives acquisition?

role brand strategist, identity designer, UX & CX strategist, creative asset prototype designer

recommendations

1] develop Dr. Ofir Isaac as an authority in the ‘DIY neuroscience-based pain elimination space 2] create strong visual identity and simple language to unpack complex aspects 3] develop relationships/partner with gyms/fitness centers, incentivize owners or reps to engage and demonstrate.

 
 

BRAND STRATEGY: new childcare facility network with ‘me/we’ north star

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IMAGINLAND

Find your Way through Play!

A UNIQUE WIN-WIN FOR PARENTS AND KIDS

big idea Curiosity inspired, self-directed play leads to lifelong learning and better things in life.

insights 1] experts identify self-directed play as the most effective way to achieve self-discovery, agency, creativity and emotional intelligence, 2] current childcare formats unresponsive to scheduling demands of gig economy/freelance working parents, 3] large parent segment seeking life or soft skills development support.

problem statement how might we…create a brand and customer experience that supports a visionary ideology plus satisfies the practical needs of parents and kids?

mediums nationwide network of 4-6K sq ft childcare facilities, with 200+ locations, Social-Emotional IP/curriculum model, content strategy

role strategist, creative director see more

recommendations

1] emphasize creativity and innovation, 2] market to early-adopter/influencer parents, 3] feature the products of children’s imaginations -they are storyteller, crafter and actor, 4] promote opportunities around ‘shared story’ between parents/kids plus family/community. 5] brand strategy cultivates promise of experience and discovery targeting Millennial parents with offering built around children ‘Finding their through play’ navigating with their own internal compass with Me/We headings.

This project is in fundraising phase.

 
 

BRAND STRATEGY: nonprofit/social movement

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WISETRIBE

Generations Wiser through One Another

TALK OF AGES: A THERA-TAINMENT PLATFORM FOR BOOMERS & MILLENNIALS

big idea Taps into the yearning for connection between young and old, with social movement underpinnings.

insights 1] Millennial and Boomer big picture motivators are more alike than in previous generations, 2] Boomers seek vocational/vicarious insights from Millennials, while Millennials seek life advice from Boomers, 3] engagement formats inviting young and old participation have generally been limited to ‘mentoring’ programs, 4] people innately seek out tribal constructs because humankind has lived in tribes for much longer than it hasn’t.

problem statement how might we…fill the needs of young people seeking [therapeutic] connection with older ones, centered on sharing wisdom around life’s journey? or conversely, how might we…address older people’s needs around relevance and inclusion that incentivizes young people to participate?

role brand strategist, pr strategist, creative director, curriculum developer, workshop developer see more

RECOMMENDATIONS

This project is in process.

 
 

BRAND STRATEGY: nonprofit/education

MOONSHOTS

Global Moonshots in Education

BUILDING COMMUNITY FIRST

big idea Transforming public education across the globe by introducing self-directed learning to re-ignite student engagement.

insights 1] approx 3,000 U.S. high school students drop out of school a day, 1.2m/year, 2] 31% of all U.S. students report feeling a great deal of stress, 3] U.S. investments in K-12 tech dropped 40% in 2016, 4] current proposal to reduce DOE’s total funding by $5.6b—8% from 2019 funding level—while dedicating $5 in tax credits to private school vouchers, 5] disgruntled teachers nationwide due to systemic ‘teach to test’ methodology.

problem statement how might we…most efficiently bring awareness and broad based adoption of a learning methodology running counter-intuitive to the centuries old approach inherent to our education system today?

role brand strategist, pr strategist, marketing booklet designer see more

RECOMMENDATIONS

1] make students the central focal point of this effort, utilizing their voices throughout, 2] launch 18 mon Facebook/Instagram message-sequenced awareness building campaign drive, culminating with Public Service Announcement broadcast spot, 3] goals toward newsletter/blog sign up and volunteers for running community forums that unpack the GME approach in select areas, 4] address suburban/rural communities, not limited urban/coastal ones, 5] leverage unprecedented brain trust of board members to generate media exposure for GME through their focus frame, 6] shape current YouTube channel as primary engagement hub.

 
 

BRAND STRATEGY: neuroscience inspired walk-in pain clinics

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ALLCARE

Pain Elimination for Life

LUNCH BREAK LIFE XFORMATION

big idea Empowering people with the pure truth about neuroscience based chronic pain self-treatment. [the Dr. Bronner of pain]

insights 1] 50m Americans suffer from chronic pain, 2] 92% of chronic pain is a stuck neuro-transmitter, 3] plenty of white space in current walk-in pain clinics offerings, 4] Brooklyn the epicenter of cool…exploit.

problem statement how might we…reposition and re-brand a single location, physical therapy enterprise to drive increased awareness, customer acquisition, new revenue streams, partnering opps and, ultimately, a franchise brand?

role strategist, creative director, identity designer, pr strategist, digital creative assets designer see more

RESULTS

1] walk-in customers up 333% from average of 3 to 13/mon, 2] online new patient appt bookings up 176%, attribution to YouTube video, 3] 59% traffic increase between previous vs. new website, 4] 152% increase in landing page conversions, 5] 400% increase in sales ready leads, 6] 110% MD referral rate by patients with PPO’s.

 
 

BRAND STRATEGY: non-profit retail teahouse network

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EXTRASPECIALTEAS

We Brew Belonging.

DIFFERENT & TOGETHER!

big idea special needs young adults serving their community with style and substance, challenging assumptions

insights 1] 1 in 54 U.S. children diagnosed with an autism spectrum disorder, approx 70,700 -111,600 youth turning 18yrs each year, 2] at age 22yrs, special needs young adults face a services cliff, choosing between institutionalization or staying home, 3] tea is a diverse, global beverage that brings people together in different ways and through unique customs everyday all over the world, a symbol and promoter of humanity at its best and most mindful.

problem statement how might we…empower young people with special needs, plus tantalize community, through a unique offering to sustain, innovate and grow into a nationwide network that supports this perpetually growing segment?

role brand strategist, creative director, content/digital strategist, pr strategist, identity/creative assets designer see more

RESULTS

1] After reviewing the program, MA state govt agrees to fund each participant $20K/yr plus provide budget for ancillary needs, 2] in-store retail sales up 54% from 2018 to $67K in 2019, 3] currently serving 17 participants, expected to increase to 25 by 2020 year end, 4] Founder awarded Citizen of the Year plus Unsung Heroine of the Berkshires, 5] in 2019, EST received highest licensing score ever given by the MA Dept of Developmental Services, 6] local area stores carrying EST products, 6] Chicago location slated for Q3 2021.